*Data updated daily at 18:00 EAT
Egyptian startup Tactful AI, which provides an innovative intelligent customer experience platform, has been acquired by Dstny, a Belgium-based business communications company. The acquisition of Tactful AI will help extend Dstny’s product portfolio and helps companies enhance customer engagement operations across modern digital and traditional voice channels.
Tactful is a unified customer experience platform that provides businesses with a single dashboard through which to manage, engage, augment, and understand customers’ journeys across various touch points. Dstny, meanwhile, offers a series of interactive communication tools that brings employees and customers closer together.