Bolt Food, Kenya’s online delivery platform, has launched a new scheduled orders feature that allows customers to pre-order meals and place them, even when restaurants are fully booked, closed, or when couriers are in high demand. The scheduled orders feature is designed to enhance the Bolt Food experience in several ways. It will assist restaurants in optimizing their orders, boosting revenue, and efficiently managing kitchen preparation time.
“Scheduled orders will enhance the overall Bolt Food app experience for restaurants, couriers, and customers, resulting in a smoother operation. The feature allows restaurants to optimize order management and kitchen preparation, couriers to increase their earnings by strategically planning deliveries throughout the day, and customers to enjoy their favorite restaurant meals through Bolt Food, all at their preferred time and location. Since we launched, there has been a 20% uptick in orders utilizing this feature,” Edgar Kitur, Country Manager, Bolt Food.
To schedule an order from a restaurant, customers should follow these easy steps: Select your desired items for delivery, choose “Schedule Order” as the delivery option ,and then specify the preferred date and time for meal delivery. The company has collaborated with over 40 providers on the platform to ensure that Kenyans have access to more delivery options, particularly after midnight.