Kenya’s Startup Scene Decries Cruel Tax Squeeze After Pesapal Affair

By  |  July 3, 2023

The reports that emerged recently, regarding a tax dispute involving Pesapal, a Kenyan fintech startup driving payments solutions, and the Kenya Revenue Authority (KRA), have left the country’s budding tech scene disturbed. As gleaned from local media sources, the KRA has demanded a staggering KES 233 M (~USD 1.6 M) in taxes from Pesapal, leading to uncertainties about the company’s financial position and its ability to meet such a substantial obligation.

While the focus lies not only on the specific case itself but also on the magnitude of the tax claim, industry experts have voiced concerns about the implications for businesses in the Kenyan tech sector. The dispute highlights the potential challenges startups and companies operating within Kenya’s tech industry face, adding to broader discussions on tax practices and their impact on entrepreneurial endeavours.

“The burden placed on startups by the Kenyan tax system is hindering their growth, stifling their potential, and, ultimately, killing their chances of success,” one industry stakeholder wrote on BusinessWatch. “Kenya’s tax compliance requirements can be overwhelming, particularly for startups operating on tight budgets and limited resources. The administrative burden of tax registration, filing returns, and maintaining meticulous records can divert valuable time and resources away from core business activities.”

As observers assess the situation, questions arise regarding Pesapal’s financial capacity to fulfil the tax liability if the KRA insists on immediate payment. The substantial amount demanded by the tax authority raises valid concerns about the financial well-being and viability of the startup.

“Startups end up spending significant energy navigating complex tax laws, preventing them from focusing on crucial aspects such as product development, market penetration, and customer acquisition,” industry sources noted.

“Something that many policymakers fail to understand is that startups, especially those in their early stages, often struggle to generate substantial profits due to the need for investment in research and development, marketing, and expansion. Imposing a high tax burden on these nascent enterprises discourages growth, deters potential investors, and forces them to channel limited resources away from critical areas of development.”

Moreover, this case draws attention to the overall tax environment in Kenya and its potential effects on the growth and sustainability of local tech businesses.

The dispute serves as a reminder of the delicate balance required in tax regulations to encourage innovation and entrepreneurship while ensuring the country’s revenue needs are met. Experts in the industry emphasize the importance of creating a conducive business environment that attracts investment and facilitates economic growth. Clarity in tax classifications and transparency in the tax administration process are crucial factors that industry stakeholders believe can contribute to a more favourable ecosystem for tech startups.

This particular tax dispute involving Pesapal has captured the attention of the entrepreneurial community in Kenya, with concerns mounting about the potential ramifications for the broader startup landscape. The fear of protracted legal battles and substantial tax liabilities can discourage risk-taking and innovation, hindering the growth of the vibrant tech ecosystem that the country has cultivated.

Given the significance of the case, there is a growing call for constructive dialogue and collaboration between government authorities, tax regulators, and tech industry representatives. It is essential for policymakers to listen to the concerns and insights of the business community to design tax policies that cater to both revenue generation and fostering a supportive environment for technological innovation.

“To address the challenges faced by businesses in Kenya, it is imperative for the government, tax authorities, and business stakeholders to engage in constructive dialogue,” wrote another industry player. “By fostering a collaborative approach, policymakers can gain valuable insights from the business community and work towards designing tax policies that strike a balance between revenue generation and supporting business growth.”

The Pesapal tax dispute represents a pivotal moment for Kenya’s tech industry, highlighting the challenges faced by startups in navigating complex tax landscapes. To nurture the growth of the digital economy, stakeholders are advocating for fair, transparent, and business-friendly tax practices. The resolution of this dispute could shape the perception of the country’s commitment to fostering a thriving tech sector and promoting innovation.

As the government aims to increase tax revenue, stakeholders reckon it must also be mindful to support not thwart the creation of a favourable environment for emerging entrepreneurial endeavours. The resolution of the Pesapal case and subsequent reforms in tax practices could have the effect of determining the path forward for Kenya’s tech industry, influencing investment decisions and long-term growth prospects for homegrown businesses.

“Policymakers must recognize the critical role startups play in creating jobs and driving economic progress and take immediate steps to reform the tax system,” a Kenyan tech industry stakeholder added, echoing widely-held sentiments.

Most Read


From Desert To Digital: A Deep Dive Into Africa’s Overlooked Region, Sahel

The African-Sahel region, which has immense potential and extends from the Atlantic coast


How Nigeria Fell In—And Out Of—Love With Its Ubiquitous POS Agents

Not long ago, Point-of-Sale (POS) agents were hailed as a revolutionary force reshaping