Aunty Bisi in Lagos usually gets money from her son in Houston every two weeks. That cash pays for school fees, market supplies, and the occasional emergency. When her son sent USD 200.00 a few days ago, she expected the usual text alert. Instead, nothing came for six hours. When it finally arrived, the amount seemed short by a few thousand naira.
This is the new reality under the Central Bank of Nigeria’s latest directive, which took effect on May 1. Every International Money Transfer Operator, or IMTO, must now settle payments through local bank accounts. Recipients can no longer receive dollars directly. The policy aims to fix Nigeria’s chronic FX shortage and neuter the parallel market.
But the people actually moving the money say the government overlooked a basic problem. Nigeria’s banks still process transactions in batches, not one by one in real time.
Pelumi Esho runs 91 Payments, a licensed IMTO that moves money between Nigeria, the US, and Canada. She says the new system shifts currency risk onto companies like hers.
“IMTOs face a funding gap between the moment of conversion and the final payout,” she tells WT. That gap exists because banks take hours to match incoming dollars with outgoing naira. Larger operators can survive the delay. Smaller ones may not.
The biggest bottleneck, according to Esho, is a clash of speeds. “IMTOs relied on agile Payment Service Providers to provide short-term liquidity that bridged funding gaps. Traditional banks are not fundamentally built for immediate real-time settlement.” During peak periods like Christmas, when millions of Nigerians abroad send money home, this mismatch could freeze up the entire pipeline.
For the average person sending USD 100.00 from Toronto or London, the immediate effect might be frustration. “Senders might see slower turnaround times, delayed payouts, or partial settlements,” Esho admits.
She calls this a transitional teething phase. But she adds that banks urgently need to upgrade their API layers, the digital connectors that let different systems talk to each other.
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The policy does include one smart feature. IMTOs must now reference live rates from Bloomberg’s BMatch platform. That centralised system makes it harder for anyone to hide bad exchange rates. “Margins will likely tighten,” Esho says, meaning senders could eventually get better value.
But there is a clear risk. If the formal system becomes too slow or unreliable, Esho fears people will go back to informal channels, the underground networks that have moved money across West Africa for decades.
“Diaspora senders are highly price sensitive,” she says. “If a significant disparity opens up between official rates and parallel markets, senders will inevitably pivot towards informal or peer-to-peer networks.” That would defeat the entire purpose of the reform.
As of May 4, the naira traded at NGN 1,376 per dollar on the official market. The gap with the parallel market has narrowed but not disappeared. Millions of Nigerians depend on money sent from abroad, with the World Bank putting the figure at just over USD 21 B as of 2024.
Esho believes the long-term outcome depends on one thing. Will the banking system upgrade fast enough to keep people from walking away? “If the formal system fails to deliver fair value, or introduces severe settlement delays, the policy risks making informal channels more attractive purely by comparison.”
For Aunty Bisi and millions like her, convenience and speed will always beat policy intent.

