CinetPay, the Ivorian fintech backed by Nigerian giant Flutterwave, is facing intensifying scrutiny as a new million-dollar dispute with a business partner emerges, compounding existing investigations into the company for alleged money laundering and fraud troubles in Senegal.
The fresh allegations reveal a severe liquidity crisis at the company, contradicting its public assurances of stability and raising urgent questions about regulatory oversight in one of Africa’s fastest-growing digital payment markets.
According to documents reviewed by WT, CinetPay’s CEO, Daniel Dindji, formally acknowledged in September 2025 that the company owed merchant aggregator D-Pay CFA francs 655 M (approximately USD 1.1 M). The debt stemmed from a “significant cyber fraud incident” that same month, which Dindji stated had a “direct and substantial impact on our cash flow.”
The incident, which targeted CinetPay’s systems in Côte d’Ivoire, Togo, and Burkina Faso, saw fraudsters exploit its treasury to siphon funds to mobile money accounts. While CinetPay blocked some transactions on Orange Money, recoveries were minimal. Four months later, D-Pay reports the funds remain unpaid, forcing it to cover settlements to its own merchant clients from its working capital to avoid collapse.
“By withholding customer funds for months, this situation has restricted our access to working capital and affected our ability to serve our clients,” revealed John Schubbe, an operations manager at DPay, speaking on behalf of the company.
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This financial dispute unfolds alongside a separate, serious legal probe. Last year, Senegalese authorities investigated CinetPay for its alleged role in facilitating organised fraud, money laundering, and illegal online gambling.
According to Senegalese police reports from September 2025, the investigation began after complaints about harassment from fake loan companies. Authorities tracing financial flows found funds routed through CinetPay’s platform to an Ivorian company, Nectar Microcrédit Technologie.
A search of CinetPay’s Dakar office also uncovered links to Sunutech Ltd Sarl, operating as Seyp Senegal, an entity accused of running a Ponzi scheme that allegedly defrauded Senegalese citizens of over USD 15.4 M. Police technical analysis indicated CinetPay processed payments for this scheme throughout 2024.
Senegal’s Special Cybersecurity Division arrested a CinetPay business development manager in Dakar as part of the probe.
In a September 2025 statement, CinetPay denied any wrongdoing, claiming a “third-party company misused its services.” It said it terminated the contract, cooperated with authorities, and filed a complaint against the merchant. The company asserted its commitment to compliance and framed the scrutiny as “demonisation.”
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CinetPay holds a payment service provider license from the Central Bank of West African States (BCEAO) and gained 2025 approval to join the region’s formal cross-border payment system. It services over 25,000 merchants across francophone Africa and raised USD 2.4 M in 2021 from Flutterwave and 4DX Ventures.
This authorised status clashes with the current allegations. The situation forces urgent questions about the efficacy of client fund safeguarding rules, real-time transaction monitoring, and the BCEAO’s supervisory capacity for licensed fintechs, especially after a major cyber incident.
BCEAO regulations mandate that electronic money institutions segregate and protect client funds, ensure timely settlement, and promptly report material incidents. The documented months-long settlement failure to D-Pay and the alleged processing for fraudulent schemes in Senegal suggest potential breaches of these core requirements.
Despite the CEO’s signed debt acknowledgment to D-Pay dated September 30, 2025, and the issuance of formal legal notices in November, no comprehensive repayment plan has been implemented. Partial payments of about 120 million CFA francs were made in some jurisdictions, but the bulk remains outstanding.
CinetPay has not responded to multiple requests for comment regarding the debt to D-Pay. Flutterwave and 4DX Ventures have also not publicly addressed the allegations against their portfolio company. For now, partners like D-Pay are left waiting, and regulators face a critical test of enforcement.