According to the Uber Eats Cravings Report of 2021, grocery delivery shows no signs of slowing down in Kenya. The sector exploded during the COVID19 pandemic when most people could not go out to buy groceries physically due to movement restrictions.
Uber Eats has over 60 grocery stores on its app. Sunday afternoons were the most popular days for the grocery deliveries with 5-7 PM being the most popular time. The biggest grocery order that the startup delivered was KES 33, 509 (USD 298).
But this pales in comparison to the most expensive order in the past year on the app. Uber Eats added alcohol delivery this year, and it turned out to be a shrewd decision with a user ordering KES 145, 450 ( USD 1,294) worth of 18 bottles of whiskey.
There was a 56 per cent rise in vegan restaurants joining the app which led to an uptick of 47 per cent in orders from 2020. Vegan desserts were the favourites dishes here, with Magnum Vegan Classic Ice Cream Stick 90ml and Vegan Kilimanjaro Vanilla Tub being the most favourite options.
Uber Eats has hundreds of cuisine, but users have the option to customize a dish to their liking. Butter Chicken and Butter Naan was the go-to combo here. Chips were the most popular side order, while tomato sauce had 4,889 requests making it the most requested condiment.
1 PM was the most popular time for placing orders, even on weekends which shows the influence of the workday lunch hours.
The Uber Cravings report focuses on the most popular, unusual and unique delivery order requests on the Uber Eats App. Uber Eats allows users to search for and discover local restaurants then order a meal. Meals are delivered in under 30 minutes.
Uber Eats was founded three and a half years ago to leverage Uber’s technology and logistics experience. It is currently available in only two African countries, South Africa and Nigeria. In South Africa, it operates in 27 cities compared to just three (Nairobi, Nakuru and Mombasa) in Kenya.
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